Safe & Sound membership
A local tech person in your corner
One simple membership that stops the worry — for about 68¢ a day. A real person on the other end of the phone before you ever click, pay, or share, and every device and account managed for you.
30-day money-back guarantee · No contract · Cancel anytime
Why this exists
Scammers don't hack your computer. They talk you into it.
Which is why buying antivirus and hoping for the best doesn't work anymore.
The losses that actually devastate people your age don't come from a clever hacker in a basement. They come from a phone call about your grandson. A text about a package. A pop-up with a phone number on it. Someone patient and friendly on the line, walking you step by step toward your bank account.
Software can block some of that. Only a person can stop the rest. So the Safe & Sound Membership does both: we lock down every device and account you own and keep it that way, and we make ourselves the person you call before you click, pay, or share anything.
The one rule we teach every member: when anything feels urgent, secret, or frightening — stop, and call us first. We would always rather take a two-minute call about nothing than watch someone lose their savings.
What's included
Nine things you'll never have to think about again
Your membership installs it, manages it, and keeps it current — nothing for you to renew, update, or figure out. And behind all of it, a real person to call.
Professional virus protection
Business-grade protection on every computer, phone and tablet — quietly updated by us. No nagging renewal pop-ups, no expired trial you forgot about.
Safe browsing
Dangerous and fake websites are blocked before they ever load — so the fake bank page never even appears on your screen.
Scam-call blocking
We set up call screening on your cell phone and, if you have a landline, install a blocker box. The IRS impostors stop getting through.
Your secure password vault
One safe place for every password, so you can stop reusing the same one. We manage it but cannot see inside it — only you and one trusted family member you choose.
Identity protection
Free credit freezes at all three bureaus so nobody can open an account in your name, plus alerts on your bank and cards and two-step protection on your email.
Dark web monitoring
We check whether your email address or personal details have been exposed in a company data breach — and help you close the door if they have.
Priority scheduling & member rates
Members go to the front of the queue, and every house call is discounted for the life of your membership.
A free remote fix every month
Small things solved without waiting for a visit — and only ever when you call and approve it on your own screen. We will never connect out of the blue.
A yearly tune-up & safety check
We come back once a year, speed things up again, confirm everything is still protected, and ask the question that catches most scams early: “had any odd calls or emails lately?”
And the part that matters most: the “call us first” line
Any time something looks suspicious — a message about money, a pop-up with a phone number, a caller who wants gift cards, an email that just feels wrong — you call us before you click, pay, or share. We respond the same day during business hours, and urgent scam or security worries as fast as we possibly can, including evenings and weekends.
Pricing
One membership. Everything included.
No tiers to puzzle over, no setup fee, no contract — cancel any time.
$249/year
About $21/month — or pay $25 month-to-month
- Your call-us-first safety line — phone or text us about any suspicious call, pop-up or email, any time
- Managed antivirus, safe browsing & scam-call blocking on your household devices
- A secure password vault — we manage it but cannot see inside
- A dark-web check on your email, plus help freezing your credit and turning on two-step login
- Priority scheduling, 15% off house calls, and a yearly in-home checkup
- One quick remote fix a month, no visit needed
Or send us a message · your $49 PC Speed-Up credits toward the first year
30-day money-back guarantee
Not happy in your first 30 days? We refund your membership, less a one-time $49 fee for the in-home visit we already made. That's it — no argument, no runaround, no hard feelings.
Is it worth it?
A fair question. Here's the honest math.
There are cheaper tech-support memberships out there. We'll tell you exactly what makes ours different, so you can decide for yourself.
The national chains and online services are cheaper on paper — but they're remote-first, they charge extra for anyone to actually come to your house, and you get a different stranger each time. None of them specialize in seniors, and none of them lead with scam protection.
What you're paying the difference for is the relationship: one local person, in your home, who already knows your setup, and who will pick up the phone when something frightening happens at 7pm on a Sunday.
One successful scam against someone your age averages thousands of dollars — and it is almost never recoverable. This costs about the same as a coffee a week.
Membership questions
The things people ask before joining
What happens at the setup visit?
It takes about 75–90 minutes. We inventory your devices, run every update, clear out junk and expired software, install your protection, set up safe browsing and call blocking, build your password vault, place your credit freezes, turn on two-step protection for your email and bank, and finish with a short plain-English talk about how scammers actually reach people. You keep a printed safety guide and our phone number.
Will you install things on my computer without asking?
Never. We only install protective software after you've joined, or when you specifically ask us to — and we walk you through what each piece does and why it's there before we install it.
How fast will you respond if something happens?
Same day during business hours, usually within a few hours. Urgent scam or security concerns we handle as quickly as we possibly can, including evenings and weekends. Non-urgent requests get a response within one business day. We'd rather promise that and beat it than promise 24/7 and let you down.
How do I cancel?
Call or text (480) 980-1844, email us, or click “Manage Subscription” in any receipt. Cancelling stops all future charges immediately and there is no fee. We'll tell you plainly which protections stop being updated, so there are no surprises. A membership that's hard to cancel is exactly the kind of thing we protect people from.
Does it cover my spouse and our devices too?
A membership covers your household's everyday devices — typically a couple of computers, phones and tablets between you. If you have an unusually large setup, mention it on the call and we'll be upfront about it before you sign up.
Can my son or daughter pay for this?
Absolutely, and many do. We can bill an adult child directly while the service and the relationship stay with you. With your permission we're glad to keep them in the loop; without it, we won't share a thing.
Is this a guarantee I'll never be scammed?
No, and anyone who promises that is not being straight with you. What we guarantee is that your devices and accounts are properly protected, that they stay that way, and that there is always a real person to call before you act. That combination stops the overwhelming majority of what gets tried on people.
Ready to stop worrying about it?
Call and we'll talk it through — or start with a $49 PC Speed-Up & Safety Check and watch your computer run faster first. Either way, no pressure.